All users of this site, owned and operated by Sphynx Cat Wear, LLC, located at www.SphynxCatWear.com, agree that access and use of this site are subject to the Terms and Conditions set forth in this notice. Such access is subject to all applicable laws, and is undertaken at the user’s risk. Please review these Terms and Conditions on a periodic basis, as they are subject to modification, alteration, or update at any time and at the sole discretion of Sphynx Cat Wear. By using our site, you consent to our online privacy policy. If you do not agree to any term or condition, you should not use this site.

All icons, logos and service names are registered trademarks, trademarks or service marks of Sphynx Cat Wear, LLC. All rights reserved. These and other graphics, logos, service marks and trademarks may not be used without prior written consent of Sphynx Cat Wear.

Sphynx Cat Wear represents its products as accurately as possible. However, Sphynx Cat Wear does not warrant that product descriptions, photos or other content of this site are accurate, complete, reliable, current, or error-free. Sphynx Cat Wear reserves the right to correct errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Sphynx Cat Wear reserves the right to cancel or refuse any order placed based on incorrect pricing or availability information. If a product offered by Sphynx Cat Wear is not as described, your sole remedy is to contact [email protected] with details. We will handle on a case by case basis; no refund is guaranteed.

Sphynx Cat Wear makes no representations or warranties of any kind, whether expressed or implied, with respect to this site, its content or information available on or through this site. Except as otherwise provided under applicable laws, neither Sphynx Cat Wear nor its employees, agents, contractors, successors or assigns of each, shall be liable for any damages whatsoever arising out of, or related to, the use of this site or any other site linked to this site.

Certain services offered through this site require that you establish an account with Sphynx Cat Wear. You are responsible for maintaining the confidentiality of your account information, including your password and all activity that occurs under your account. You agree to notify Sphynx Cat Wear immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by Sphynx Cat Wear or any other user of this site due to someone else using your password or account. You agree to provide us with accurate, current and complete information about yourself and your billing information as prompted in the registration process. You may update any of your account information at any time through our site.

As a condition of registering with our site or making any purchases of any products and/or services or conduct any transactions, you represent that you have read our Privacy Policy and consent to the collection, use and disclosure of your information as described in our Privacy Policy. Our Privacy Policy may change from time to time, and as a condition of browsing this site, using any features or making a purchase, you agree that you will review our Privacy Policy.

By establishing an account with us, and each time you make a purchase through our site, you grant permission for Sphynx Cat Wear to contact you at your email address. You may stop receiving marketing emails by un-subscribing — see instructions at the bottom of email received.

While Sphynx Cat Wear takes reasonable steps to safeguard and to prevent unauthorized access to your personal information, we cannot be responsible for the acts of those who gain unauthorized access, and we make no warranty that we will prevent unauthorized access to your personal information. In no event shall Sphynx Cat Wear or its affiliates be liable for any damages arising out of, or in any way connected with, a third party’s unauthorized access to your personal information.

To purchase any goods and/or services on our site, you must be at least eighteen (18) years of age. Prior to the purchase of any goods or services on our site, you must either log on to an address-verified PayPal account, or provide us with a valid credit card number and associated payment information including all of the following: (i) your name as it appears on the card, (ii) your credit card number, (iii) the credit card type, (iv) the date of expiration and (v) any activation numbers or codes needed to charge your card.

You agree to pay all fees and charges incurred in connection with your purchases (including any applicable taxes) at the rates in effect when the charges were incurred. Unless you notify Sphynx Cat Wear of any discrepancies within sixty (60) days after they first appear on your credit card statement, you agree that they will be deemed accepted by you for all purposes. If Sphynx Cat Wear does not receive payment from your credit card issuer or its agent, you agree to pay all amounts due upon demand by Sphynx Cat Wear or its agents. You are responsible for paying any governmental taxes imposed on your purchases, including, but not limited to, sales, use or value-added taxes. Sphynx Cat Wear shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within California.

Sphynx Cat Wear reserves the right to accept or decline your order for any reason. Sphynx Cat Wear further reserves the right any time after receipt of your order, without prior notice to you, to supply less than the quantity of any item you ordered.

Sphynx Cat Wear does not accept orders from resellers, exporters, wholesalers, any businesses of any kind or customers who intend to resell, unless an agreement is signed between the two parties. Please contact Sphynx Cat Wear if you are interested in purchasing our product line for reselling: [email protected]

By submitting an order through our site, you agree to our policies, including our return policy. Sphynx Cat Wear reserves the right, at any time, to change its prices and billing methods for products or services sold, effective immediately upon posting on the site or by email delivery to you.

Product defects must be reported to us within 10 days of receipt. We are not responsible for any damage caused by your pet (i.e.., chewing, clawing, etc.) or normal wear and tear to the merchandise.

Please note that any information, materials, suggestions, ideas or comments sent to Sphynx Cat Wear will be deemed non-confidential. And, by submitting any such information, you are granting Sphynx Cat Wear an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever.

You agree that Sphynx Cat Wear may, at its sole discretion and without prior notice to you, terminate your access to this site and your account for any reason. You agree that Sphynx Cat Wear will not be liable to you, or to any third party, for termination of your account or access to this site.

You agree to indemnify and hold harmless Sphynx Cat Wear and its subsidiaries, affiliates, service providers, other end users, distributors, licensors, officers, directors and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party arising out of or related to your violation of these Terms and Conditions, or your violation of any law, regulation or third party right.

The entire risk arising out of the use of this site, the use of any products and/or services offered on or in connection with the site, and/or the use of any content remains with you. In no event shall Sphynx Cat Wear or its licensors or any of their officers, directors, employees, agents or affiliates be liable for any consequential, incidental, direct, indirect, special, punitive, or other damages whatsoever.

Notwithstanding anything else in these Terms and Conditions or posted on this site, the maximum liability that Sphynx Cat Wear shall have is limited to any amounts actually paid to Sphynx Cat Wear by the end user. You assume all risk of loss for shipped products. Order information such as billing or shipping address that is inaccurate or incomplete may result in delays that shall not be the responsibility of Sphynx Cat Wear. You acknowledge and agree that the limitations of liability, disclaimers of warranties and limited remedies set forth herein represent an inseparable allocation of risk (including, without limitation, in the event of a total and fundamental breach of this terms of use) that is an essential basis of the transaction between the parties.

If you have any questions about these Terms and Conditions, the practices of this site or your dealings with this site, please contact us by email at [email protected]. Top

DISCLAIMER

Sphynx Cat Wear ® is a registered trademark of Sphynx Cat Wear, LLC. Any reproduction without the express permission of Sphynx Cat Wear is strictly prohibited. Top

IMPORTANT NOTICE

PLEASE DO NOT LEAVE YOUR PET UNATTENDED IN SPHYNX CAT WEAR. We all must remember our sweet pussycats are pussycats and its better to be safe than sorry. Top

CUSTOMER SERVICE

We strive toward the highest standards of customer care. We are always willing to assist you with any issues or questions. Please contact us via email at [email protected].

Due to various email settings, our email message may be delivered to your spam or bulk mail folder. Should you not receive a reply from us, you may have entered our email address incorrectly or our message was intercepted by your spam filter. Top

WASH CARE

We recommend washing our clothing by hand or machine with similar garments, inside out, in cold water. Tumble dry low or lay flat to dry. Iron if necessary. DO NOT BLEACH. Top

SIZING

We have designed Sphynx Cat Wear to fit the body of the classic Sphynx breed — one size fits most. Use the sizing guide to ensure fit. Please contact us at [email protected] if you have concerns about the proper fit with “measurements” in subject line. If your cat does not meet our size requirements please contact us by email with your sizing specifications, for future size availability. Top

PRODUCT AVAILABILITY

Product availability is subject to change without notice. Your item may not be available for shipping (sold out, damaged etc). In such cases, we will notify you via email of the status and will fulfill the order as soon as possible. You have the option to change or cancel the order. Top

DESCRIPTIONS AND IMAGES

Sphynx Cat Wear does not warrant that product descriptions, photos or other content of this site are accurate, complete, reliable, current, or error-free. This site may contain typographical errors or inaccuracies and may not be complete or current. Color variations may occur due to monitor settings or descriptions may be incomplete due to human error. We do our best to correct errors when discovered. Please note that such errors, inaccuracies or omissions may relate to pricing and availability, and Sphynx Cat Wear reserves the right to cancel or refuse any order placed based on incorrect pricing or availability information. Top

QUALITY

We offer high-quality clothing made of only the highest quality fabric. All of our clothing is handmade in the USA by skilled professionals. Our clothing is produced in small quantities; each piece is carefully and properly made. Top

PRICING

All prices are subject to change without notice. Items purchased and shipped to addresses in California are subject to applicable sales tax. Top

PAYMENT

We accept orders through our website (www.sphynxcatwear.com). All orders are processed directly with a Credit or Debit Card and PayPal. All our products are sold worldwide in US currency.

You have the option to pay with a Credit or Debit Card after you click the “Checkout” button. You will then be prompted to the PayPal checkout page. On the left-hand side you will see “Why use PayPal” at the lower portion of that section you will see “Don’t have a PayPal account?,” click “Continue” and you will be able to enter all of your information on the left-hand side. Top

CANCELING AN ORDER

Orders cannot be canceled once you have completed the checkout process. If you have accidentally ordered the wrong style of garment contact us as soon as possible at [email protected] with “exchange” in the subject line and we will make arrangements for an exchange. Top

RETURN POLICY

Sphynx Cat Wear products are non-refundable; due to industry health regulations we do not accept returns or exchanges. If a wrong product was sent to you by mistake, contact us within seven days of receiving your order for a return authorization. Returned items must be unused and unopened, with all original packaging and tags. Return the item via USPS First-Class Mail, along with a confirmation number and a copy of the packing slip. We will credit your account for this cost, along with free shipping for the correct item sent back to you. We are not responsible for lost or misdirected returns. Top

SHIPPING

We ship our products via USPS First-Class Mail, $4.95 domestic and $15.00 international flat rate shipping. Orders are shipped from Los Angeles, California. Please allow 3 to 5 days for delivery in the United States and 7 to 14 days for international orders. Top

PRIVACY/SECURITY

At Sphynx Cat Wear your security and privacy are very important to us. This site’s order forms require users to give us contact information including an email address. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

As is the case with many sites, Sphynx Cat Wear logs your IP address and uses standard technology called “cookies,” which are small data files downloaded onto your computer when you visit the site. Cookies automatically identify your browser to the Sphynx Cat Wear server whenever you interact with the site. We use cookies and the information they provide to improve our services and the quality of your experience. If you prefer not to allow us to collect “cookie” information, you can disable the cookies by turning them off in your browser, although some areas of the site may not function properly if you do. We do not link IP addresses to any personally identifiable information. This means that your session will be tracked, but you will not be personally identified.

At Sphynx Cat Wear we implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. The site incorporates appropriate safeguards to protect the security, integrity, completeness, accuracy and privacy of the personal information we have collected, and we have put in place reasonable precautions to protect information from loss, misuse and alteration.

All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Only authorized individuals have access to the information you provide us. Although we take appropriate measures to safeguard against unauthorized disclosure, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is not consistent with this Privacy Policy.

You hereby acknowledge that Sphynx Cat Wear is not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

This online privacy policy applies only to information collected through our website and not to information collected offline. Top

WEBSITE CONTENT

You understand and agree that the Sphynx Cat Wear website is protected by the United States Copyright Law; you will not attempt to reverse engineer or copy our website other than is necessary for its intended use. Any violation is grounds for civil and criminal action under United States Copyright Law. Top

CHILDREN’S ONLINE PRIVACY PROTECTION ACT

Sphynx Cat Wear is in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. Top

THIRD PARTY SITES

Occasionally, at our discretion, Sphynx Cat Wear may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. Top

NON-DELIVERABLE, REFUSED OR UNCLAIMED ORDERS

If an order is returned, refused or unclaimed by the customer due to customer refusal, negligence, absence, or incorrect shipping information (customer provides invalid, unknown or insufficient address), Sphynx Cat Wear will attempt to contact you via telephone and/or email to resolve the order. If no response is received, the customer will be charged the appropriate shipping charges and a 20% restocking fee. Please make sure that the shipping information on your order is correct and that someone is able to receive your package. Top

RETAIL INQUIRIES

Currently Sphynx Cat Wear is an online retailer only and is sold exclusively on www.sphynxcatwear.com. Contact us at [email protected] with “resale” in the subject line for more information about purchases for resale.

If you have any questions about our privacy policy, products or placing an order, contact us at [email protected]; we are happy to answer your questions.